Contact and Complaints

Last updated: 8 October 2026 · Version: 1.0

How to complain

Email hello@ellingtonandvale.com with the subject "Complaint" and tell us what happened and what you would like us to do. You can also phone +91 70829 29364.

  • We acknowledge your complaint within 7 days.
  • We investigate and keep you updated.
  • We send our response, with the reasons for it, within 30 days.

For complaints about your personal information you can also go to a regulator: the Data Protection Board of India (after using our grievance process), the data protection authority where you live in the EU, or the Information Commissioner's Office in the UK.